no one contacted me at least if they refund half the price I paid I will accept. I opened dispute three times, they have no business ethics, I am dumping the dress.

GetHuman-vkhanani's customer service issue with Aliexpress Service from August 2018

10 views | 2921 similar | 0 following
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The issue in GetHuman-vkhanani's own words
I was trying to get a partial refund, it did not work. ... I ordered a dress, the dress was damaged lining sewn as shell. I opened dispute in time no one responded. I contacted the seller biu*biu store, the seller asked for pictures, it took one month for her to decide, finally she said she will give me $* discount if I order again!! she kept me waiting a month so the dispute will expire, very crooked way of business and unprofessional. The pictures clearly showed the dress was damaged, the seller told me to give it to my friends!!! this is the order number Order ID: ****************I am very disappointed especially I order a lot from aliexpress and never had a problem.*Please help me with this issue.
they simply want to send a damaged merchandise to customers and pocket the money, they have absolutely no business ethics. I offered several times to send the product back, they do not want it. they know clearly it is worthless.
to give me partial credit on a new item I order.
I have ordered several items, even though the color was not as expected I did not say a word, however, this time the dress is damaged the lining is sewn as shell.
I sent ton of emails to biu*biu store, the lady told me to give it to my friend!!!
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Aliexpress Service

dress
Customer service issue
Reported by GetHuman-vkhanani
Aug 11th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 2921 others
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Timeline

GetHuman-vkhanani started working on this issue
Aug 11th, 2018 2:01am
GetHuman-vkhanani indicated the issue is not fixed yet.
Aug 11th, 2018 3:23am
GetHuman-vkhanani indicated the issue is not fixed yet.
Aug 12th, 2018 4:19am
GetHuman-vkhanani indicated the issue is not fixed yet.
Aug 14th, 2018 4:47am
GetHuman-vkhanani indicated the issue is not fixed yet.
Aug 14th, 2018 4:48am
GetHuman-vkhanani indicated the issue is not fixed yet.
Aug 14th, 2018 4:57am

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