Placed a very expensive order of wood doors, iron doors and windows, none of the items...

GetHuman-pdeceser's customer service issue with Alibaba from November 2018

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The issue in GetHuman-pdeceser's own words
Placed a very expensive order of wood doors, iron doors and windows, none of the items order have good quality or craftsmanship. I paid for very high end doors varying from ***- **** dollars.**I can't find a way to contact Customer Service, the trade assurance page in inefficient and process is very complicated I can't tell in what stage it is in and a Demi from Trade Assurance Mediation sent me a message, did not leave a number or email, the message start with do not reply to this message.**I have no way to contact her back, everything is time sensitive there is no possible chance of having this company's help with a serious issue and a lot of money involved. Just don't do it there is no Trade Assurance, it is a Scam!**Reason of review: Bad quality.**Monetary Loss: $*****.**Preferred solution: Full refund.**I didn't like: Poor quality, Damaged goods.
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Customer service issue
Reported by GetHuman-pdeceser
Nov 26th, 2018 - 10 mons ago
I have an issue with Alibaba too
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GetHuman-pdeceser started working on this issue
Nov 26th, 2018 8:18pm