Tracking down orders never received

GetHuman4844643's customer service issue with AliExpress from May 2020

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Name on the account, Address on the account, Order number, and Email address
The issue in GetHuman4844643's own words
I was trying to get Aliexpress to track down all those orders ... I ordered over ** pieces of clothing from different stores on aliexpress. The email i was using was lost due to my phone breaking down and getting a new phone causing me to lose all tracking information for those orders. I had to create a new account and now I've lost all information on the orders i place in early March. It's been over * months and i haven't received any of those orders. I've sent emails to Aliexpress, informing them of my situation countless times with no help. Each time they respond, they repeat the same thing over and over again, that they will process my request in due course. I've asked Aliexpress to please track down those orders for me and they will not help me. I've spent over $*** in apparel with Aliexpress. They took my money and sent me nothing. I told them several times, i do not have access to my previous email on their app which is *****@***.com. the email I'm using is *****@***.com. i just want everything i ordered on Aliexpress. They don't help customers with issues like mine. I will never ever order from them again. They're scams and a fraud.
This is just crazy. They took my money and sent me nothing!!
They could make it right by finding out what happened to those orders and help me get them
Yes, most definitely i was a good customer. A new customer. They were recommended to me by my sister. I will never listen to her again and nobody else who recommends Aliexpress. I mean wants to go through this ridiculous stuff?
I've tried reaching out to Aliexpress on multiple occasions about my situation, tried calling them, emailing them but no help. This is indeed the worst company I've ever dealt with.
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AliExpress

All the clothing i ordered months ago.
Customer service issue
Reported by GetHuman4844643
May 19th, 2020 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 19474 others
0 customers following this

Timeline

GetHuman4844643 started working on this issue
May 19th, 2020 10:08pm
GetHuman4844643 indicated the issue is not fixed yet.
May 20th, 2020 2:32am
GetHuman4844643 indicated the issue is not fixed yet.
May 20th, 2020 2:36am
GetHuman4844643 indicated the issue is not fixed yet.
May 20th, 2020 2:37am
GetHuman4844643 indicated the issue is not fixed yet.
May 20th, 2020 2:40am
GetHuman4844643 indicated the issue is not fixed yet.
May 20th, 2020 2:40am
GetHuman4844643 indicated the issue is not fixed yet.
May 20th, 2020 2:40am
GetHuman4844643 indicated the issue is not fixed yet.
May 20th, 2020 2:40am
GetHuman4844643 indicated the issue is not fixed yet.
May 20th, 2020 3:24am
GetHuman4844643 indicated the issue is not fixed yet.
May 20th, 2020 3:29am
GetHuman4844643 indicated the issue is not fixed yet.
May 20th, 2020 11:56am

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