My name is Loretta Jones my email is lorettajones********@ gmail .com my issue is with...

GetHuman2544246's customer service issue with AliExpress from March 2019

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The issue in GetHuman2544246's own words
My name is Loretta Jones my email is lorettajones********@ gmail .com my issue is with NEWNANA Store they're advertising a lipstick and it saids ISHOWTIENDA BRAND cosmetic * colors decry Liquid lipstick moisturized shine lip gloss shimmer make up paint *WL *** orders U.S ** -*** then they advertises U.S free shipping so I placed a that was in my cart with eye shadows lipsticks sun glasses which totaled ** so I decided to view my account and I noticed that that lip gloss *** which showed Subtotal US ** cent then Shipping *.** and then order total *.** cent if you view that order you will note the advertising for what above so why are they allowed to change the shipping from free shipping and charge me *.** shipping. That's very dishonest AliExpress just shared my story with me I purchased *** orders I spent. *** days with Aliexpress **.**% local users **.** global users and that I am a champion global online shopper and that I have *** coupons and and *** gold coins and I want a refund I don't want the product from that Seller they are mistreating me and they're very dishonest

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AliExpress

Customer service issue
Reported by GetHuman2544246
Mar 30th, 2019 - 3 years ago
Not resolved
Seen by 38 customers so far
Similar issue to 17150 others
0 customers following this
Items needed
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Timeline

GetHuman2544246 started working on this issue
Mar 30th, 2019 11:14pm