Receive refund for cancelled booking

GetHuman-simonkil's Account Access issue with AirBnB from July 2019

Help with my AirBnB issue
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The issue in GetHuman-simonkil's own words
Receive a refund for cancelled booking ... Hi, My host cancelled my booking on arrival and did not contact me beforehand, I received an email ** minutes after arrival letting me know the booking was cancelled due a double booking. I had to pay £***.** extra for alternative accommodation.*I have not received a refund yet for the booking of £**.** .The booking was for * - * July, Receipt ID was RCMJJ*CTPR, confirmation code HMAMBK**** .The address was ***a Upper Richmond Rd, Putney, London SW** *TH. I am therefore seeking a refund of £***.** - the extra I had to pay for alternative accommodation. Please can you help me with this issue?
I had to find alternative accommodation on the spot, had just travelled *** miles to get there, all prices were inflated in area due to Wimbledon fortnight.
I would like a refund
This was my first booking
Nothing as yet, no help from host. Finding this procedure very hard to navigate.
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Refund for cancelled booking
Account Access issue
Reported by GetHuman-simonkil
Jul 13th, 2019 - 4 years ago
Seen by 17 customers so far
Similar issue to 10281 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth


GetHuman-simonkil started working on this issue
Jul 13th, 2019 5:18pm
GetHuman-simonkil shared this issue with others over email
Jul 13th, 2019 5:22pm
GetHuman-simonkil confirmed the issue is fixed. Hooray!
Jul 14th, 2019 7:44pm

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