hello airbnb how are you may i have a help here with cancelation cause as i discuss wit...

GetHuman-abhriab's Cancel Booking issue with AirBnB from July 2019

Help with my AirBnB issue
The issue in GetHuman-abhriab's own words
hello airbnb how are you may i have a help here with cancelation cause as i discuss with the owner the wifi its not for free as i thought and also his speed its too slow cause i have a bad experience with compnay he offer and now he said she will cancel but she is not at home and her husband try too but your suppoet ask her to get the account owner to conferm but she is not home as he said so he ask me ta call you and i am out usa my number doesn't work here in Morocco and i told him that i will chat with you so now id on't when he will cancel cause of his wife she is not home to do that so it might count that i check in but i am not and they will take out from the first night so could you please let me know what to do

GetHuman-abhriab did not yet indicate what AirBnB should do to make this right.

How GetHuman-abhriab fixed the problem
Yeah thank you for your email,but I did reserve a new apartment and no confrontation form the owner may I have some help with that please and if he is not going to confirm I need to know cause I am on my way to agadir today.*Thank you for you support*Best Regards *Abderrahim
Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AirBnB

Cancel Booking issue
Reported by GetHuman-abhriab
Jul 13th, 2019 - 2 years ago
Fixed
GetHuman-abhriab shared how to fix
Seen by 9 customers so far
Similar issue to 10276 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth

Timeline

GetHuman-abhriab started working on this issue
Jul 13th, 2019 2:23pm
GetHuman-abhriab confirmed the issue is fixed. Hooray!
Jul 14th, 2019 3:25pm