My name is Mae Sazon Swartz and I noticed from my bank statement that I have * charges...

GetHuman-mae_sh's customer service issue with AirBnB from July 2019

Help with my AirBnB issue
First: share to improve GetHuman-mae_sh's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mae_sh may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-mae_sh's own words
My name is Mae Sazon Swartz and I noticed from my bank statement that I have * charges on the same date for a hotel accommodation. ***. $**.** July *, **** * HMAAN**PC* ***. $**.** July *, ***** HMAPSEB*CP**For the **. charges, can you please let me for what is this. **I am sure that I only made * hotel reservation from AIRBNB for * night stay in Pasay City with Receipt ID RCRATF**T* for a studio Condo by Manila airport, Entire home* apartment hosted by Rina for * night July * check-in and check-out July **.**I would like to request that I be credited the amount of $**.** back to my bank account.**I am hoping to received clarification regarding this issue.**Thank you for your immediate attention on this matter and hope to hear from you soon. **Mae Sazon Swartz

GetHuman-mae_sh did not yet indicate what AirBnB should do to make this right.

How GetHuman-mae_sh fixed the problem

We are waiting for GetHuman-mae_sh to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AirBnB

Customer service issue
Reported by GetHuman-mae_sh
Jul 12th, 2019 - 4 years ago
Not resolved
Seen by 47 customers so far
Similar issue to 10229 others
0 customers following this

Timeline

GetHuman-mae_sh started working on this issue
Jul 12th, 2019 7:34pm