I spoke to customer service about how my host has illegally subletting this Airbnb we a...

GetHuman1834836's customer service issue with AirBnB from December 2018

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The issue in GetHuman1834836's own words
I spoke to customer service about how my host has illegally subletting this Airbnb we are caught in the middle of the apartment policy of no subletting and is staying as guests. We feel unsafe because management and neighbors are very hostile because this is one of many times that guests have been coming and going and been reported and we are having people banging on the door and yelling at us for paying to be there. I have a letter for eviction from the management at this complex complete with letter head stating the codes that are being violated by being there. This has been extremely stressful for myself and my family as we have only wanted to stay here for Christmas and enjoy a nice vacation. I have stayed at many locations this is the first that I’ve had an issue with. I do not feel safe with angry people banging on our door for us paying for the right to be there. I would like to leave and get a full refund so that we can stay elsewhere.

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Customer service issue
Reported by GetHuman1834836
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 5340 others
0 customers following this


GetHuman1834836 started working on this issue
Dec 26th, 2018 8:40pm

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