My friends and I intended on booking a trip for this weekend using Airbnb. Once we book...
GetHuman-marajack's customer service issue with AirBnB from July 2018
4 views | 2564 similar | 0 following
Help with my AirBnB issue
First: share to improve GetHuman-marajack's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-marajack to get a AirBnB rep on the line!
Always use the GetHuman Phone to call AirBnB. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-marajack may need:
Booking reference, Billing address, Email address on the account, Account phone number, Payout method (If card or bank account, please include the last 4 digits), and Date of birth
The issue in GetHuman-marajack's own words
My friends and I intended on booking a trip for this weekend using Airbnb. Once we booked an Airbnb I had read through the house rules once again. It had mentioned that the HOST will be staying with us in the Airbnb. The Airbnb is a small condo. By the presence of the host along with us it will be a tight fit as well as a very uncomfortable stay. with that being said we did not want a stranger to stay with us for the weekend. As we intended on a private place to stay. Had I known this I information , I wouldn’t have even looked at that place as an option. However the host put it at the very bottom of a very long list of house rules so I wouldn’t see. I am extremely disappointed and angry with the placement and organization of the information of the Airbnb. I have canceled the reservation * full days prior to the check in day and time just as the police claims. The company is now holding my deposit hostage. We expect our full refund back within the next ** hours because we are trying to get a DIFFERENT Airbnb for this weekend. And if I don’t get my money back We will post this all over social media.
GetHuman-marajack did not yet indicate what AirBnB should do to make this right.
I have an issue with AirBnB too
How GetHuman-marajack fixed the problem
We are waiting for GetHuman-marajack to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AirBnB customer problems.
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Having AirBnB issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marajack fixes it.
This email address isn't valid
AirBnB
Customer service issue
Reported by GetHuman-marajack
Jul 23rd, 2018 - 3 years ago
I have an issue with AirBnB too
Not resolved
Seen by 4 customers so far
Similar issue to 2564 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-marajack started working on this issue
Jul 23rd, 2018 11:11pm
Paying Your Telecom Too Much?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.