I emailed my host yesterday to confirm my Airbnb reservation at the end of August. Good...
GetHuman-kymombo's customer service issue with AirBnB from June 2018
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The issue in GetHuman-kymombo's own words
I emailed my host yesterday to confirm my Airbnb reservation at the end of August. Good thing I did as my host told me that there is a homeowners meeting on whether to allow air B&Bs in the neighborhood. Therefore my reservation is in peril of been canceled. I’ve had this reservation for many, many months. It is for parents weekend in Colorado Springs at the United States Air Force Academy. Problem is I don’t know whether to believe my host or not. There is quite a number of threads on different forums talking about how these airbnb hosts cancel the reservations last minute - many times because they can rent it out for more money to someone else. Very sad that there seems to be no protections for the renter only for the rentee. If my reservations get canceled I will never ever again book with Airbnb and I will make sure that I post on the forums that I frequent to beware of AirBnB. I will be very vocal about it on social media since this seems to be a common practice. . Your hosts and their neighborhoods need to be vetted more thoroughly and protections put in place for the renter. I should get back double my deposit for the headache of having to find another rental which at this point it’s probably too late to do.
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