traveling with a ***wh lithium battery in my carry-on baggage

GetHuman2921851's customer service issue with AirAsia from May 2019

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The issue in GetHuman2921851's own words
I would like to know the procedure to follow so as to get Airasia approval for my ***wh battery (if possible, before ordering my ticket so as to know whether I can bring my ***wh battery). ... I plan to travel to South Korea, Hong Kong, Indonesia and Malaysia with my tihtium battery rating at ***wh.**IATA regulations stipulate that lihium battery between ***wh and ***wh are allowed in carry-on baggage but under company approval.**I would like to know the procedure to follow so as to get Airasia approval for my ***wh battery (if possible, before ordering my ticket so as to know whether I can bring my ***wh battery).**Please do understand that this battery is not a smart baggage. It is and external spare battery.**Thank you in advance for your information,*Patrick MURA
Please do understand that this battery is not a smart baggage. It is and external spare battery.
Just by answering clearly to my question
I desire to make things clear so as to avoid stress in the airport
I already submitted a case (*********), but they did not reply to my question
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AirAsia

carry-on baggage
Customer service issue
Reported by GetHuman2921851
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 1718 others
0 customers following this
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Timeline

GetHuman2921851 started working on this issue
May 22nd, 2019 4:29am

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