I chatted to tram l ho Minh last night she was going to send email to me at *****@***.c...

GetHuman1928781's customer service issue with AirAsia from February 2019

Help with my AirAsia issue
The issue in GetHuman1928781's own words
I chatted to tram l ho Minh last night she was going to send email to me at *****@***.com to confirm my ordering * roast chich with pesto sauce an * cups tea for our flight QZ*** **th March for me Heather Thomas an Maree Airey. Also conformation that I have changed and paid for **k baggage on return flight QZ*** ** th March and booked an paid for seats A an B row * flight from Perth QZ*** an back. Can you please find out why I haven't been sent the email and send it to me so I have the conformation to show at the airport.*Thank you Heather
GetHuman1928781 did not yet indicate what AirAsia should do to make this right.
I have an issue with AirAsia too
How GetHuman1928781 fixed the problem
Ended up contacting webjet customer chat and the guy I explained it all to understood what I needed then emailed me conformation within next * mins..*After nearly * weeks ringing an chatting to AirAsia people then one chat to Lito at webjet, was finall done an solved.. Took big weight off my shoulders!!!!! YAAA
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AirAsia

Customer service issue
Reported by GetHuman1928781
Feb 15th, 2019 - 8 mons ago
I have an issue with AirAsia too
Fixed
GetHuman1928781 shared how to fix
Seen by 8 customers so far
Similar issue to 950 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman1928781 started working on this issue
Feb 15th 9:31am
GetHuman1928781 confirmed the issue is fixed. Hooray!
Feb 18th 10:22am