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GetHuman-wnazaret's customer service issue with Air France from August 2020

Help with my Air France issue
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The issue in GetHuman-wnazaret's own words
Dear Air France,*I hope this note finds you well. *My name is Wanda Nazaretian. I was scheduled on Flights **** and **** BARCELONA TO STOCKHOLM connecting through Charles De Gaulle the morning of August **, VBHTVO. My suitcase went missing in Barcelona and I was unable to call you and cancel my flight. I have numerous WhatsApp messages with friends during this chaotic event that substantiate my missing suitcase. The texts also substantiate that I wasn’t able to receive or make phone calls and only texts were going through. *My bag was eventually located and I rebooked the same flight with you later that afternoon, reference NHDJVC.*I don’t think that I caused you any economic loss on the flight I missed. I think I remember there were plenty of seats available, I am hoping you’ll see a way to issue me a voucher for another time. Your time and consideration are appreciated.

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Air France

Customer service issue
Reported by GetHuman-wnazaret
Aug 20th, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 174 others
0 customers following this

Timeline

GetHuman-wnazaret started working on this issue
Aug 20th, 2020 6:59pm

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