Hi,**I wanted to book a birthday trip for my husband and I using points and $. Since, i...

GetHuman-ebehio's customer service issue with Air France from August 2018

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Hi,**I wanted to book a birthday trip for my husband and I using points and $. Since, it was a special occasion, I booked us in the Buisness class. After booking mine (London-Lagos) on Monday Sept **th, **** - for **k points and $***, i was unable to book my husband's on the same flight as it jumped to **k miles and $***.**I would like to cancel my ticket (**************) and also cancel the purchase of additional points.**My flying blue number is **********.**Please let me know if you need any additional details.**Thanks,*Ebehi
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Air France

Customer service issue
Reported by GetHuman-ebehio
Aug 27th, 2018 - 4 mons ago
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-ebehio started working on this issue
Aug 27th 3:01pm
GetHuman-ebehio indicated the issue is not fixed yet.
Aug 27th 4:14pm
GetHuman-ebehio confirmed the issue is fixed. Hooray!
Aug 31st 1:43pm