Hello,**I've tried contacting China Air all day in regards to an upcoming flight from B...

GetHuman1823455's customer service issue with Air China from December 2018

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The issue in GetHuman1823455's own words
Hello,**I've tried contacting China Air all day in regards to an upcoming flight from Bangkok to the USA. **I need assistance with three things.***) I am an American citizen, and have a redress number. I would like my redress number added to my reservation. *Redress Control Number : **********) I was recently diagnosed with pulmonary embolism after an extended flight, and am taking medication to prevent this to reoccur. I would like to choose my seat so I can have extra leg room on the right side emergency window, or possibly be upgraded for both flights.***) How much luggage and of what weight am I entitled to. **I have never flown with Air China, look forward. **Thank you !**Kim Badawi**Here is my flight info :**Passager:*Kim Badawi**Ticket:****************GO: ***THURSDAY ** DECEMBER ******Bangkok*Suvarnabhumi:**:**hs*P*kin*Capital Intl:**:**hs***Air China-CA*****hs **m***GO: ***THURSDAY ** DECEMBER ******P*kin*Capital Intl:**:**hs**Houston*George Bush Intercontinental*:**:**hs***Air China-CA*****hs -**m***RETURN JANUARY *, ******Houston*George Bush Intercontinental*:**:**hs**P*kin*Capital Intl: **:**hs***Air China-CA*****hs **m***RETURN SUNDAY * January ******P*kin*Capital Intl:**:**hs*Bangkok*Suvarnabhumi:**:**hs***Air China-CA*****hs **m

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Air China

Customer service issue
Reported by GetHuman1823455
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 230 others
0 customers following this


GetHuman1823455 started working on this issue
Dec 24th, 2018 4:44pm

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