Air China Customer Service

Contact Air China & solve common issues

Use Air China's Phone Number

Air China's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Air China. Below you will also find the phone and non-phone-based contact information we've gathered. Or ask a new question and get an answer fast.
As far as we know, there is only one way to contact Air China, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Air China, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Air China: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Air China.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Air China customer support problems.

Recent reasons customers contacted Air China:

E-ticket* : ***-********** *First Name : Anita*Last Name : Rani*I booked my flight from...
Need to order assistance: wheelchair
My wife and I are flying Air China next week and we'd like to make sure we're earning...
I bought my ticket today. Confirmation ************** or MX*EHB. I cold not get seat a...
Dear sir*madam,**In january I will be flying with Air China from London to New Zealand...
My flyte is from kathmandu to sydney and transit is on china.*My question is do i nee...
I booked Air China flights through a third part booking agent called BravoFly. The conf...
I want to add my global entry number to my ticket so I will get TSA precheck on my ticket
My sister unable to reach to the flight bceause of your worker.She missed her flight is...
I booked my ticket with the third party and I wanna make sure that I have a correct sea...
I booked my flight throw a third party website, and I am unable to find my booking, I w...
request gluten free meals
Due to being laid off, we have to cancel our flight to Beijing. Although my wife talked...
My flight on Sunday was rescheduled by seven hours leaving me without time to get to th...
I reserved a flight on Air China website yesterday but after I input my credit card inf...
More customer issues

Help me with my issue

Comparing Air China Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Medicare page. Or look at our Contact Costco page. We can't really provide this kind of help if you're looking to contact Air China because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Air China?

GetHuman does not work with Air China's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Air China at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Air China's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Air China at a Glance

Air China has no chat option
Air China has no customer email
Air China has no help forum
Air China has no twitter handle
Air China has no facebook page
Contact information overview

Answered on this page:

How Do I Track an Air China Flight?
Are there any restrictions on carry-on baggage?
Solutions to common issues

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!