I am from Australia.*Planned to visit Canada & Alaska from *th May -*th Jul which incl...

GetHuman4490669's Cancelled Flight issue with Air Canada from March 2020

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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman4490669's own words
I am from Australia.*Planned to visit Canada & Alaska from *th May -*th Jul which included * flights with Air Canada:**st Booking KBF**S: **th May: AC***: Vancouver to Anchorage ($***CAD). Refund approx $**. Booked **th Feb ****.**nd Booking JCV*LD: *th July: AC***: Calgary to Vancouver ($***CAD). Refund approx $**. Booked **th Jan ****.*International flights, and tours cancelled **th March due to COVID** Pandemic, lockdowns and restricted travel as advised by AUstralian gov.*Tried to cancel Air Canada flights but didn't complete as minimal refund offered as 'basic' seats and I will not be able to reschedule flights as I will be in Australia!**I was hoping for a more generous refund given the extraordinary circumstances.**Impossible to contact Air Canada directly as No email address! I havent been able to locate a postal address but did get location address in St Laurent. I don't want to ring from Australia as be put on hold etc.*Are you able to help secure a more reasonable refund?*Thanks*Carol

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Air Canada

Cancelled Flight issue
Reported by GetHuman4490669
Mar 19th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6372 others
0 customers following this

Timeline

GetHuman4490669 started working on this issue
Mar 19th 5:07am
GetHuman4490669 indicated the issue is not fixed yet.
Mar 22nd 5:50am

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