My name Barry Chapelle*Flight E-T* **************Leaving Cancun mx. ********My weight t...

GetHuman-capreolb's customer service issue with Air Canada from April 2019

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The issue in GetHuman-capreolb's own words
My name Barry Chapelle*Flight E-T* **************Leaving Cancun mx. ********My weight time in Toronto before boarding flight *** Jass Air to Sudbury ont is only ** minutes. I have a knee issue not allowing to walk at a fast pace. The distance from arrival in Toronto and departure for Sudbury I'm told is far plus I don't know the way. My question is do you have a system in place to make sure I'm on time. I'm not handicapped. I can walk fine just not at the pace I may need. Maybe the **minute layover is plenty of time to catch my flight. I don't know so can you advise me.*I fly from Cancun fight **** land in Montreal *.**pm*Leave on flight *** at *pm*Arrive Toronto *.**pm*Depart .flight **** to Sudbury **.**pm*Arrive Sudbury **.**pm where a firend is picking me up. He has to travel ***km round trip so I don't want him driving that distance to find out I'm not on the plane. Hope the above info. Is enough to help with my question. * Thanks for having this help ctr to contact.* Take good care* Barry

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Air Canada

Customer service issue
Reported by GetHuman-capreolb
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 31 customers so far
Similar issue to 2662 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman-capreolb started working on this issue
Apr 9th, 2019 9:03pm
GetHuman-capreolb indicated the issue is not fixed yet.
Apr 10th, 2019 9:23am
GetHuman-capreolb indicated the issue is not fixed yet.
Apr 10th, 2019 9:27am
GetHuman-capreolb indicated the issue is not fixed yet.
Apr 11th, 2019 2:56pm
GetHuman-capreolb indicated the issue is not fixed yet.
Apr 11th, 2019 2:58pm
GetHuman-capreolb indicated the issue is not fixed yet.
Apr 11th, 2019 2:58pm
GetHuman-capreolb indicated the issue is not fixed yet.
Apr 11th, 2019 2:59pm
GetHuman-capreolb indicated the issue is not fixed yet.
Apr 13th, 2019 4:09am