Hello, I have * young children and am an anxious flyer, therefore the thought of not si...
GetHuman-hourinje's customer service issue with Air Canada from July 2018
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The issue in GetHuman-hourinje's own words
Hello, I have * young children and am an anxious flyer, therefore the thought of not sitting with my husband who is my source of comfort, and my kids, is terrifying me. I have been trying to check in to my flight since *:**pm today! LHR to YUL, booking reference: QY*G*I*I keep trying, and am seeing all the seats get taken. My family is traveling the same route tomorrow with British airways, and they not only were able to check in ** hours prior, they were upgraded. I am under so much unnecessary stress because of your website malfunction. We’ve tried from * different computers, from our phones, from the app & website. This is ridiculous.*Please rectify this properly, I only see seats at the back of the aircraft, which would not be to your benefit to seat us there. I need to be as close to the front as possible and every airline has always been able to accommodate. I’m in a panic.
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