I just took flight AC*** from LAX to Vancouver and specifically packed only carry on lu...

GetHuman633128's customer service issue with Air Canada from April 2018

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The issue in GetHuman633128's own words
I just took flight AC*** from LAX to Vancouver and specifically packed only carry on luggage because I am in a rush. On the way from Van to LAX it was fine and on the way back the woman was very rude and would not let me carry on my bag. She said if it fits in the size holder you can take it. It for and she still said no. What is the point of me making the effort to stay within th size and eight of carry on luggage if your staff is going to be difficult and rude and make us check it anyway? I saw at least a dozen other people with carry on luggage way bigger than mine that were allowed. This is why I would like to complain. I feel it was very unfair and I am now delayed for a meeting because I had to wait for my luggage at the carousel

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Air Canada

Customer service issue
Reported by GetHuman633128
Apr 27th, 2018 - 5 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 4812 others
0 customers following this


GetHuman633128 started working on this issue
Apr 27th, 2018 12:41am