Hi. I booked my room, chose the option to pay at the hotel upon check in. But then, i c...

GetHuman6870583's customer service issue with Agoda from December 2021

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman6870583's own words
Hi. I booked my room, chose the option to pay at the hotel upon check in. But then, i cancelled my reservation Dec *, **** and i had until dec * to cancel it without any charge. But my debit card was charged with the amount Php *,***.**. Did chat with Agoda customer service but was told that i was not charged. How and when do i get my refund? Can you please provide me a number to call so i can to talk to someone. Thanks.

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Agoda

Customer service issue
Reported by GetHuman6870583
Dec 3rd, 2021 - 6 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 440 others
0 customers following this

Timeline

GetHuman6870583 started working on this issue
Dec 3rd, 2021 7:34pm