Hallo und guten Tag,**zu der vorgenommenen Buchung zu Buchungsnummer ********* f*r die...

GetHuman5432195's Refund My Booking issue with Agoda from November 2020

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The issue in GetHuman5432195's own words
Hallo und guten Tag,**zu der vorgenommenen Buchung zu Buchungsnummer ********* f*r die Zeit vom **.**.**** zum **.**.**** im Domero Hotel Dresden Airport ist wegen der aktuellen Corona-Situation eine *bernachtung nicht mehr m*glich, weshalb ich um kostenlose Erstattung des Buchungsbetrages in H*he von **,** € bitte, obgleich die unmittelbare Buchung keine Stornierung vorsieht. Nach der aktuellen Coronaregelung ist die *bernachtungsm*glichkeit ausgeschlossen worden f*r die mich begleitende Person.**Mit freundlichen Gr**en*Frank Trepzik*******@***.com****** Wei*wasser*Jahndamm *a*Germany**Hello and good afternoon,**Due to the current Corona situation, an overnight stay is no longer possible for the booking made under booking number ********* for the period from November **, **** to November **, **** in the Domero Hotel Dresden Airport, which is why I request a free reimbursement of the booking amount of € **.** please, although the immediate booking does not provide for a cancellation. According to the current corona regulation, the possibility of staying overnight has been excluded for the person accompanying me.**Sincerely yours*Frank Trepzik*******@***.com****** Wei*wasser*Jahndamm *a*Germany

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Agoda

Refund My Booking issue
Reported by GetHuman5432195
Nov 4th, 2020 - 9 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 12377 others
0 customers following this

Timeline

GetHuman5432195 started working on this issue
Nov 4th, 2020 1:19pm

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