i tried calling their ** hours hotline but cannot contact it. please refund us ... hi...

GetHuman5416386's Refund My Booking issue with Agoda from November 2020

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The issue in GetHuman5416386's own words
i tried calling their ** hours hotline but cannot contact it. please refund us ... hi, please help.*i have a booking for tomorrow for QUO VADIS DIVE RESORT and i tried to cancelled it to upgrade then her comes the no refund policy. my plan is for tomorrow to be there in the hotel to get the booking instead and i contacted the hotel for this. but they said it was cancelled and they have not received any payment yet from you for my reservation and if chose to to the hotel and proceed with the booking they treat us walk in customer and we have to pay again. agoda emailed for the resort policy of cancellation of no refund policy but they have a policy of free cancellation before oct ** and i cancelled it oct **. i request a full refund on this ASAP. thank you*a full refund will be nice. thank you*this is really insane. very trumatic*full refund would be nice

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Agoda

Refund My Booking issue
Reported by GetHuman5416386
Nov 2nd, 2020 - 9 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 12346 others
0 customers following this

Timeline

GetHuman5416386 started working on this issue
Nov 2nd, 2020 11:35pm