Hellos,*I made a reservation with my credit card through Agoda Company but I just got a...

GetHuman-sayocool's Problem With a Payment issue with Agoda from February 2020

Help with my Agoda issue
The issue in GetHuman-sayocool's own words
Hellos,*I made a reservation with my credit card through Agoda Company but I just got an email from them this morning saying my card could not be processed and my booking will be cancelled. I did make an effort to re-enter my debit card information- I have enough funds in my account now despite the fact that payment is not required until check-in.**Can you provide an alternative payment platform for me? I wouldn't want this booking to be cancelled. Otherwise, please re-process my card payment, my account officer confirmed that my card is working well.*Booking ID: **********Check in- Thursday ** February*Check-out- Friday ** March**Thank you.

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Agoda

Problem With a Payment issue
Reported by GetHuman-sayocool
Feb 14th, 2020 - 9 months ago
Fixed
Seen by 6 customers so far
Similar issue to 16515 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-sayocool started working on this issue
Feb 14th 7:45am
GetHuman-sayocool confirmed the issue is fixed. Hooray!
Feb 16th 12:02pm

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