Hi, **I would like a refund for my flight ticket that i recently bought with agoda. I h...

GetHuman3786152's Refund My Booking issue with Agoda from October 2019

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Before contacting them, items GetHuman3786152 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman3786152's own words
Hi, **I would like a refund for my flight ticket that i recently bought with agoda. I have not received any confirmation thru email or phone but my bank statement shows that the transaction has been made. **Could you please cancel the ticket and give me a refund. **There is no point for you to hold the money with no confirmation sent. Your system has a glitch its not my mistake but yours. Deal with that, instead of avoiding calls from customers. **I have wrote so many emails to you guys and till date no response. Stop hiding come out and face the issue. Making a customer wait and speaking to a robot its not a solution. Your image will be ruined. Think as a customers point of view as well. **If you were stuck in this situation what would have done. **I have provided my phone number and email address. Speak !

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Agoda

Refund My Booking issue
Reported by GetHuman3786152
Oct 22nd, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 40052 others
0 customers following this

Timeline

GetHuman3786152 started working on this issue
Oct 22nd, 2019 3:47am

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