Guest Name: EMILY JENSEN MELGAARD*BOOKING ID: **********BOOKING NO. ************I would...

GetHuman3240141's Problem With a Payment issue with Agoda from July 2019

Help with my Agoda issue
The issue in GetHuman3240141's own words
Guest Name: EMILY JENSEN MELGAARD*BOOKING ID: **********BOOKING NO. ************I would like to inquire if Agoda has collected payment using my bank card details that i gave during my booking.*The property has collected full payment for my stay upon my arrival with corresponding receipt.*This inquiry is to make sure that payment is not collected by Agoda using my bank details since I made payment directly to the property.*Thank you.

GetHuman3240141 did not yet indicate what Agoda should do to make this right.

I have an issue with Agoda too
How GetHuman3240141 fixed the problem
Agoda should inform the customer clearly whether they should make payment to the property or pay to Agoda. It is difficult and confusing for the customer where the payment should be done. Agoda should not get customer bank details if payment should be given to property. I can only find out if i make payment * times after i come back to my home country.
Please help with my Agoda issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.
How Do I Register My Hotel on Agoda?How Do I Cancel My Agoda Booking?How Do I Cancel My Agoda Booking?What Do I Do If I Did Not Receive My Booking Confirmation from Agoda?How Do I Find My Agoda Booking ID?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I would like to change the name of the guest name in agoda hotel bookingBooking ID ********* - Property ID *** *****THIS GUEST HAS DEPARTED AND THE AGODA...My booking id is *********. I made a mistake with the name of the guest and would...I would like to amend the guest name, pls help.*Booking ID: *********Guests Ashok Kumar Sharma (Agoda booking ID:*********) arrived at *.**am on ** April...I would like to cancel a booking with agoda. The booking id is *********.*Underst...I booked a hotel for a guest with agoda booking id *********. Payment went thru a...I booked for my guest through agoda with booking id *********. It didnt went thro...The hotel book on agoda behalf is not suitable for the guest mentioned during the...Want to cancel booking with agoda .. booking ID *********
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Agoda

Problem With a Payment issue
Reported by GetHuman3240141
Jul 13th, 2019 - 4 years ago
I have an issue with Agoda too
Fixed
GetHuman3240141 shared how to fix
Seen by 9 customers so far
Similar issue to 33660 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman3240141 started working on this issue
Jul 13th, 2019 5:05am
GetHuman3240141 confirmed the issue is fixed. Hooray!
Jul 18th, 2019 5:22am

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies