Refund my money that the Belliago returned to you.

GetHuman3173805's customer service issue with Agoda from July 2019

Help with my Agoda issue
The issue in GetHuman3173805's own words
Effectively communicate with agadoa. I have three way callled them with my financial institution . i have provided all documents including my bank statement showing funds withdrawn by agado and a letter from the general manager from the Belliago . ... On may **, **** I boked aa suite through agadoa at the Bellegio for two nights. The suite was less then deplorable. I spoke with the general Manager who at the time comp my entire stay including my valet, food and also gave me a $*** resort credit. I was required to leave a cash deposit for my stay which completely refunded. The only charge i was responsible for was. $** in gratuity. **I have all documentation from the Belliago which includes a statement stating that the money including my deposit was returned to agadoa. Agadoa refuses to return the money back to me. They have given me nothing but a migraine. My bank has discussed the issue as well. At this point this company is holding over $***.****Any help or advice on how to deal with this company i would be forever grateful.
Is that the money that was refunded from the Belliago is to be refunded to me.
I would like my money refunded from Belliago .***Email adresss *****@***.com*Phone number *** *** *****Name reservation was under Tony Duran*Reservation * **********
I have used you several times and always received great customer service untilnow.
I have three way called them , i have given confidential bank statements,i have had the Belliago contact them short of giving you my first born im not sure what else you want.
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Agoda

Return of money
Customer service issue
Reported by GetHuman3173805
Jul 1st, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 32973 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman3173805 started working on this issue
Jul 1st, 2019 2:10am
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 2:10am
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 2:10am
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 2:10am
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 2:11am
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 2:11am
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 2:12am
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 2:12am
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 7:24pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 7:24pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 7:24pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 7:35pm
GetHuman3173805 shared this issue with your circles on Google+
Jul 1st, 2019 7:36pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 7:36pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 7:40pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 8:09pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 8:10pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 8:10pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 8:10pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 8:10pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 8:10pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 8:10pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 1st, 2019 8:10pm
GetHuman3173805 indicated the issue is not fixed yet.
Jul 3rd, 2019 4:00pm