We are currently staying in Sri lanta, on ko lanta. However, most of the resort and alm...

GetHuman3129427's Complaint About My Stay issue with Agoda from June 2019

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The issue in GetHuman3129427's own words
We are currently staying in Sri lanta, on ko lanta. However, most of the resort and almost all restaurants* attractions are closed. This was not conveyed to us when we booked. There is nothing to do, and the beach is absolutely covered in trash, there is barely room for a towel. The room is nice but the shower wont drain, and the front windows wont close, so we are getting eaten alive by mosquitos, even after covering ourselves with max strength jungle spray. The drinks and food are outrageously expensive. I am not expecting a full refund as we have been here * night already, and will most likely be here at least * more. However, I would like a refund for the days we are not here for. This is such a disappointment, to come **,*** miles and sit in a room. I am completely disappointed with the lack of information provided from agoda and I certainly will not be booking anything again.

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Agoda

Complaint About My Stay issue
Reported by GetHuman3129427
Jun 22nd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 32542 others
0 customers following this

Timeline

GetHuman3129427 started working on this issue
Jun 22nd, 2019 11:03am

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