It is very sorry to say that, when I along with my family reached the "Srijan Guest Hou...

GetHuman3078972's Refund My Booking issue with Agoda from June 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman3078972's own words
It is very sorry to say that, when I along with my family reached the "Srijan Guest House" the person at the reception did not allowed to chech-in the hotel. He told that the "Booking Confirmation Receipt" of AGODA is invalid, as hotel was not tied up with AGODA. They refused your booking slip and we got out of the "Srijan Guest House". The situation of mine with my wife, baby and old aged mother was helpless. I can't understand the level of cheating what AGODA & Srijan Guest House had done with us.** Now, you try your level best to refund the booking money towards my bank account, from which I paid your booking money.** The REFUSAL NOTE of the person at reception on behalf of the hotel management, on the booking slip is enclosed in the attachment.**Yours sincerely**MR. PROSENJIT PATRA

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Agoda

Refund My Booking issue
Reported by GetHuman3078972
Jun 13th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 32050 others
0 customers following this

Timeline

GetHuman3078972 started working on this issue
Jun 13th, 2019 5:20am

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