I have booked * Rooms at Concorde hotel in Malaysia on **th January **** for * night on...

GetHuman-fairycws's Problem With a Payment issue with Agoda from April 2019

42 views | 28110 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-fairycws's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fairycws's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-fairycws a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-fairycws may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-fairycws's own words
I have booked * Rooms at Concorde hotel in Malaysia on **th January **** for * night only. My booking no. ********* and the total charges Rm***.** for * rooms. But lately, I checked my credit card statement, Agoda has charged me Rm*,***.** under my credit card no. **** **** **** **** Visa. Hence, I called the Concorde hotel, spoken to Mr Ryan Harris, the sale manager and he has make clearance that Agoda was the one who I need to get rectification. Can you please check on this matter as I am feeling very unhappy with the situation. I have been supported the agoda.com for many years and lately I have also booked a stay at Kimberly hotel via Agoda. How could such things happened?

GetHuman-fairycws did not yet indicate what Agoda should do to make this right.

How GetHuman-fairycws fixed the problem

We are waiting for GetHuman-fairycws to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fairycws fixes it.
This email address isn't valid


Problem With a Payment issue
Reported by GetHuman-fairycws
Apr 9th, 2019 - 4 years ago
Not resolved
Seen by 42 customers so far
Similar issue to 28110 others
0 customers following this


GetHuman-fairycws started working on this issue
Apr 9th, 2019 12:56pm