I have booked * Rooms at Concorde hotel in Malaysia on **th January **** for * night on...

GetHuman-fairycws's Problem With a Payment issue with Agoda from April 2019

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The issue in GetHuman-fairycws's own words
I have booked * Rooms at Concorde hotel in Malaysia on **th January **** for * night only. My booking no. ********* and the total charges Rm***.** for * rooms. But lately, I checked my credit card statement, Agoda has charged me Rm*,***.** under my credit card no. **** **** **** **** Visa. Hence, I called the Concorde hotel, spoken to Mr Ryan Harris, the sale manager and he has make clearance that Agoda was the one who I need to get rectification. Can you please check on this matter as I am feeling very unhappy with the situation. I have been supported the agoda.com for many years and lately I have also booked a stay at Kimberly hotel via Agoda. How could such things happened?

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Agoda

Problem With a Payment issue
Reported by GetHuman-fairycws
Apr 9th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 28110 others
0 customers following this

Timeline

GetHuman-fairycws started working on this issue
Apr 9th, 2019 12:56pm

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