GetHuman-junedy's customer service issue with Agoda from March 2019
10 views | 26935 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-junedy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-junedy's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-junedy a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-junedy's own words
I have a $** voucher from my bank in Singapore but couldn’t use because there is no box to fill in during check out. **I stayed in London **-** March last week. *Tried booking * separate hotelbookings but still no avail to enter the voucher!*There simply has no space to enter the voucher at all : mobile app nor desktop website**My voucher is expiring ** March **** Singapore time GMT****Bank ask to call Agoda but there is no human to answer my question.**Please make the necessary changes to my payment booking so that i can utilise the $** before it expires!!!!
Enter voucher code not seen in the websites or app.*No human can be contacted. *It just go around the customer service email and FAQ without silving the problem
Utilise the $** and offset from the payments i have made last week
I have an issue with Agoda too
How GetHuman-junedy fixed the problem
We are waiting for GetHuman-junedy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.