Dear Sir*Madam,*I am a provider with Agoda in Bali, Indonesia.I have a problem with con...

GetHuman1707722's customer service issue with Agoda from December 2018

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The issue in GetHuman1707722's own words
Dear Sir*Madam,*I am a provider with Agoda in Bali, Indonesia.I have a problem with contacting them re a problem with my Accommodation Listing on the Agoda website. Part of the listing needs to be altered, resulting in loss of revenue for a certain member of my staff. A serious issue.*I have tried many times to call them, and the phone never answers, and sms messages never replied to. I am fed up with their "bully" antics.*I have sent emails with my complaint and till now no answer. I now would like to CC the Agoda Head Office in Asia with the email*phone call to tell the issue . * I feel the Bali office is reluctant to give me this information. I fear they are being dishonest, and hope i will just go away.*Can you assist me please. I am desperately seeking a solution.*Kind regards,*Peter Finlason
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Customer service issue
Reported by GetHuman1707722
Dec 7th, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 2 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman1707722 started working on this issue
Dec 7th, 2018 2:59am