Request for cancellation of hotel booking (URGENT

GetHuman-conradpa's customer service issue with Agoda from December 2018

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The issue in GetHuman-conradpa's own words
There was previously an event that was supposes to take place in langkawi. It was a music concert, with one of the main acts being Martin Garrix. However, this concert was cancelled last minute(yesterday), and therefore I have made the decision not to fly to Langkawi, this being the reason I am now requesting cancellation of the booking.* I understand charges may*will be incurred. However, if they are being incurred, may I request that the transaction be done later during the day, as the account linked to the card used to book the hotel currently has insuffixient funds to make the payment.* I should be able to add funds to the account by **pm today. I hope to hear from you soon.
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Customer service issue
Reported by GetHuman-conradpa
Dec 6th, 2018 - a mon ago
I have an issue with Agoda too
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GetHuman-conradpa started working on this issue
Dec 6th, 2018 12:06am