I made an early early booking in agoda and they cancelled my booking because of my cre...

GetHuman-bea_hila's customer service issue with Agoda from December 2018

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The issue in GetHuman-bea_hila's own words
I made an early early booking in agoda and they cancelled my booking because of my credit card issue. I dis not recieve the email. i was busy because my dad passed away. they my booking was gone. I a.m trying to booked but i cant because this season is busy in japan. My booking is good as confirmed. I cant cancel our delights and the tour guides anymore. i paid already. i cant afford the expensive hotels thats why i made an early booking . If you cant help me with this issue. i think i have the right to sue agoda for just canceling my early booking . Please i dont want any troy ke but it is our right as your customer to have this booking because this is good as confirmed . Please i a.m begging you to help me with this issue. my booking ID is *********. i has a lot of email ro agoda regarding this booking. it undortunately, no one bothers to respond. you dont care anymore.
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Agoda

Customer service issue
Reported by GetHuman-bea_hila
Dec 3rd, 2018 - a mon ago
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Seen by 6 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-bea_hila started working on this issue
Dec 3rd, 2018 5:32pm