Someone named Santiago Vera from Agoda Corp contacted me about purchasing my Mexican ti...
GetHuman-imangurt's customer service issue with Agoda from November 2018
Help with my Agoda issue
First: share to improve GetHuman-imangurt's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-imangurt's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-imangurt a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-imangurt may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-imangurt's own words
Someone named Santiago Vera from Agoda Corp contacted me about purchasing my Mexican timeshare for more than three times what I paid for it. They would not tell me where or how they got my cell phone number. * After agreeing on a price, Agoda had the White law firm in Houston, prepare a sales contract, which they e-mailed to me.**I asked the paralegal from the White law firm if I could speak to Andrew White-the sole attorney at the White law firm. They repeatedly refused. The only folks I could speak to were their so called paralegals. *I asked if my attorney could modify their sales contract, which he and I believed was both vague and ambiguous.**they agreed and my attorney and I modified it, attempting to clarify some of the confusing and ambiguous language. After they received it, they told me me that Agoda refused to accept my revised sales contract, provided no explanation for the refusal, and terminated their offer.**To make matters worse, Agoda provided me with two apparently phony references (Catherine McQuaede, and Curry Newton) that I believe are Agoda shills. Both of them told me they sold their respective timeshare to Agoda , provided the amounts (both far in excess of what they purchased them for), and both indicated Agoda and their attorney were legit. These two were only reachable on weekdays, and Curry Newton once answered his phone as Mr. Nathan. I contacted the Pueblo Bonita, that McQuaede allegedly sold to Agoda and they told me they had no record of any such sale, and they had not had any member transfers of any kind with Agoda.**I would run for the hills. This is phonier than a $* bill.
GetHuman-imangurt did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-imangurt fixed the problem
We are waiting for GetHuman-imangurt to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.