Hello, **I recently made a booking with a resort through Agoda and have been trying to...

GetHuman-lexaaur's customer service issue with Agoda from November 2018

7 views | 14923 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-lexaaur's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lexaaur's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-lexaaur a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-lexaaur may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-lexaaur's own words
Hello, **I recently made a booking with a resort through Agoda and have been trying to get in contact ever since.**I originally was searching for hotels*resort for Nusa dua-Bali on Trivago and pressed on a link ‘Check deals’ which took me to Agoda.**The Agoda search was resorts in Nusa dua- my original search from Trivago. As I skimmed through resorts, I found they were all in Nusa dua but * resort- the one I clicked and booked which ended up in Changgu!*I tried to cancel and get a refund right away!!*I have been living with a large amount of stress since this happened as we are not wealthy people and I can not get a refund back from the hotel. I have tried contacting them and they will not budge, I am looking for some help! Eve a partial refund, I will take as this point.* *All I want is a refund as my family are spending the holidays in Nusa dua, I have a * year old daughter and I would like us to be in Nusa dua with our family for Christmas holidays. I honestly don’t know what to do at this point. **I am struggling to cope thinking about having to travel to Changgu at **.**pm from the airport to Changuu which is **-** mins away from the airport with my * year old daughter who does not travel well.*I really need help.**Please if you can help me in any way, I would be very grateful.**Kind regards, **Alexeya

GetHuman-lexaaur did not yet indicate what Agoda should do to make this right.

How GetHuman-lexaaur fixed the problem

We are waiting for GetHuman-lexaaur to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lexaaur fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lexaaur
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 14923 others
0 customers following this


GetHuman-lexaaur started working on this issue
Nov 27th, 2018 6:18am

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies