From: Suresh *mailto:*****@***.com* *Sent: ** November **** **:***To: *****@***.com'*Cc...

GetHuman1621600's customer service issue with Agoda from November 2018

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The issue in GetHuman1621600's own words
From: Suresh *mailto:*****@***.com* *Sent: ** November **** **:***To: *****@***.com'*Cc: *****@***.com'* *****@***.com'* 'Suresh'* 'Reservations'*Subject: Hotel Crossroads, Gurgaon (Property ID ******) City : New Delhi and NCR **Dear Agoda,*Greetings From Hotel Crossroads Gurgaon!!!!*It is a matter of great inconvenience to us caused by Agoda team.We would like to inform you that it would be our last e mail for Agoda to build up and continue business relationship with Hotel Crossroads Gurgaon India under Hotel Crossroads, Gurgaon (Property ID ******) City : New Delhi and NCR.For the last one year we have been sent e mails several t.imes @ *****@***.com to open our agoda extranet but all in vain.We could not get any help at all so far. Request you either to help us to open agoda extranet as we will have to collect our all pending old payment for pre paid booking or close it forever as we do not want to continue with agoda .Kindlt tell your Agoda business development manager in India who looks after our hotel for booking.Please provide his number and name with e mail id.Recently because of this inconvenience we cancelled the recent booking for Nadim D Dalvi under Agoda ID Dear Hotel Crossroads - Gurgaon *We have received a CANCELLATION for the following booking. You might have already received this directly from channel through an Email * SMS. *Confirmation Voucher Number : ********* * *We lost this customer because of your negligence.We tried our best to contact you but all failures.**We also confirm to you that we are not responsible for any post paid or pre paid booking to be happened from Agoda,we are not going to honour any room booking till this issue is sorted out.**Please response ASAP.**Warm regards, * *Suresh Kumar *Asst. Room Division Manager *Email:*****@***.com* * * *Sector ** part-II, Gurgaon, Haryana - ******.*Tel :- *** *** *** ** ***Mob:- *** *************hotelcrossroadsgurgaon* * ** ***From: Suresh *mailto:*****@***.com* *Sent: ** August **** **:***To: *****@***.com*Cc: 'reservations'* *****@***.com*Subject: Help us to open our Agoda extranet**Dear Agoda Team*Greetings From Hotel Crossroads Gurgaon!!!**Help us to open our Agoda extranet & let us know who is the BDM for our hotel with name and contact.**Warm regards, * *Suresh Kumar *Asst. Room Division Manager *Email:*****@***.com* * * *Sector ** part-II, Gurgaon, Haryana - ******.*Tel :- *** *** *** ** ***Mob:- *** *************hotelcrossroadsgurgaon* * ******Suresh Kumar *Asst. Room Division Manager *Email:*****@***.com* * * *Sector ** part-II, Gurgaon, Haryana - ******.*Tel :- *** *** *** ** ***Mob:- *** *************hotelcrossroadsgurgaon
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Customer service issue
Reported by GetHuman1621600
Nov 25th, 2018 - 10 mons ago
I have an issue with Agoda too
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Seen by 3 customers so far
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GetHuman1621600 started working on this issue
Nov 25th, 2018 2:55pm