First of all . *Good afternoon. **hereby i send this message . id like to inform that i...

GetHuman-afniwira's customer service issue with Agoda from October 2018

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The issue in GetHuman-afniwira's own words
First of all . *Good afternoon. **hereby i send this message . id like to inform that i cannot make it to stay at the hotel that i book . something came up and i wont be able to go to malang . i booked in advance for * nights . and i would like to ask if its possible if i cancel for free? because * nights is quite long and if they charge me the whole bookings i find it kinda upsetting that i still need to pay while i dont stay the whole * nights . **I would really appreciate if you guys can contact the hotel regarding this matters . and a fast response would be really really helpful and if possible before my checkin time which is **th October **** ( Tomorrow) **My booking id : ***********Afni Wiranti**Thanks in advance ..

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Agoda

Customer service issue
Reported by GetHuman-afniwira
Oct 18th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 10313 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-afniwira started working on this issue
Oct 18th, 2018 11:30am
GetHuman-afniwira confirmed the issue is fixed. Hooray!
Oct 18th, 2018 11:32am