Hi, *I had booked a room at Novotel Beijing Xinqiao, China in the month of November via...

GetHuman1341443's customer service issue with Agoda from October 2018

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The issue in GetHuman1341443's own words
Hi, *I had booked a room at Novotel Beijing Xinqiao, China in the month of November via Agoda. My booking reference is :*********. We are * of us staying in that hotel as guests. Me , my wife and my * year old kid. On my booking confirmation only my name has been printed as i am lead booker "Manjunath Subbaiah"**But to obtain tourist Visa to China the goverment rules are that all * members travelling's name should be printed my Wife "Shilpashree Kirugavalu Jayarm" and my Kid "Arnav Manjunath". Could you kindly add these two names as well as typed and resend my reservation pdf again so that i can apply for the Visa. I cant find any option to do myself online on your web site under manage booking. Many thanks in advance to Agoda team!

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Agoda

Customer service issue
Reported by GetHuman1341443
Oct 14th, 2018 - 4 years ago
I have an issue with Agoda too
Fixed
Seen by 15 customers so far
Similar issue to 9887 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman1341443 started working on this issue
Oct 14th, 2018 2:36am
GetHuman1341443 indicated the issue is not fixed yet.
Oct 17th, 2018 5:02am
GetHuman1341443 indicated the issue is not fixed yet.
Oct 18th, 2018 4:06am

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