Agoda charged me twice for a booking for one room. My booking number is *********. The...

GetHuman-birdcall's customer service issue with Agoda from October 2018

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The issue in GetHuman-birdcall's own words
Agoda charged me twice for a booking for one room. My booking number is *********. The hotel, Lloyed Hotel, immediately remedied the situation on their end by sending a message to Agoda confirming I had only requested one room for one night, October *th. Agoda has no way to contact them, no person to speak with, and the phone service keeps hanging up on me. This is fraud. I am requesting immediate service before I contact authorities.
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Customer service issue
Reported by GetHuman-birdcall
Oct 12th, 2018 - 2 mons ago
I have an issue with Agoda too
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Seen by 14 customers so far
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GetHuman-birdcall started working on this issue
Oct 12th 9:55pm