I booked a hotel via your site for a stay in Ho Chi Min City for * nights, starting on...

GetHuman-carinauk's customer service issue with Agoda from October 2018

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The issue in GetHuman-carinauk's own words
I booked a hotel via your site for a stay in Ho Chi Min City for * nights, starting on ** February ****. The Hotel is Nikko Saigon and the booking no. is *********I checked the option for breakfast included but it appears to be not included - why?*Your site cannot find the booking but I have a confirmation*Your Contact Us option is pathetic and does not work even in its most limited form*Your phone number (Customer Service) does not recognise my booking or credit card *What's going on?*Carina
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Agoda

Customer service issue
Reported by GetHuman-carinauk
Oct 11th, 2018 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 9725 others
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Timeline
GetHuman-carinauk started working on this issue
Oct 11th 2:21pm