my booking * is *********. I have booked the dragon palace hotel in Ho chi Minh city f...
GetHuman-mqlu's customer service issue with Agoda from October 2018
Help with my Agoda issue
First: share to improve GetHuman-mqlu's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Agoda help.
Before contacting them, items GetHuman-mqlu may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-mqlu's own words
my booking * is *********. I have booked the dragon palace hotel in Ho chi Minh city for November * to November *. I would like to change my dates to: November * to November *th,thus give me one day of credit. With this credit, please rebook the same hotel for November ** and check out November **. I have try manage my booking online and it does not works and I also contacted the Dragon palace hotel in Ho chi Minh city and was told to contact Agoda directly. I just checked your website and November **th is available, Please help me out, this has been a frustrating experience. Thanks in advance.**yours sincerely,***Minh Lu
GetHuman-mqlu did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-mqlu fixed the problem
We are waiting for GetHuman-mqlu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.