my booking * is *********. I have booked the dragon palace hotel in Ho chi Minh city f...

GetHuman-mqlu's customer service issue with Agoda from October 2018

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The issue in GetHuman-mqlu's own words
my booking * is *********. I have booked the dragon palace hotel in Ho chi Minh city for November * to November *. I would like to change my dates to: November * to November *th,thus give me one day of credit. With this credit, please rebook the same hotel for November ** and check out November **. I have try manage my booking online and it does not works and I also contacted the Dragon palace hotel in Ho chi Minh city and was told to contact Agoda directly. I just checked your website and November **th is available, Please help me out, this has been a frustrating experience. Thanks in advance.**yours sincerely,***Minh Lu
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Agoda

Customer service issue
Reported by GetHuman-mqlu
Oct 11th, 2018 - a mon ago
I have an issue with Agoda too
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GetHuman-mqlu started working on this issue
Oct 11th 2:35pm