I booked with Agoda for a five night stay at Hotel Betania, Benalmadena for...

GetHuman-dave_wea's customer service issue with Agoda from September 2018

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The issue in GetHuman-dave_wea's own words
I booked with Agoda for a five night stay at Hotel Betania, Benalmadena for **-**-**. earlier today. Entered payment details but did not receive any confirmation. Confirmation promised within ** minutes.....four hours later...NOTHING! Did not take a note of booking Ref. No response from Agoda!!!**Have they taken payment?
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Agoda

Customer service issue
Reported by GetHuman-dave_wea
Sep 30th, 2018 - a yr ago
I have an issue with Agoda too
Fixed
Seen by 49 customers so far
Similar issue to 8582 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-dave_wea started working on this issue
Sep 30th, 2018 12:34pm
GetHuman-dave_wea indicated the issue is not fixed yet.
Sep 30th, 2018 12:35pm
GetHuman-dave_wea indicated the issue is not fixed yet.
Oct 1st, 2018 2:48pm
GetHuman-dave_wea indicated the issue is not fixed yet.
Oct 1st, 2018 2:50pm