Hi, I have book *hotel room previously with agoda. My booking num is...

GetHuman-sanzekoh's customer service issue with Agoda from September 2018

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The issue in GetHuman-sanzekoh's own words
Hi, I have book *hotel room previously with agoda. My booking num is ********* & *********. I wish to get full refund on the cancellation of the hotel room due to my flight has cancelled today. The typhoon disaster cause my flight is cancelled, I can provide flight cancellation email from Air Asia as proof. Please assist on these matter. Appreciate it. Thank you.
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Agoda

Customer service issue
Reported by GetHuman-sanzekoh
Sep 5th, 2018 - 9 mons ago
I have an issue with Agoda too
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Seen by 8 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-sanzekoh started working on this issue
Sep 5th, 2018 10:35am
GetHuman-sanzekoh indicated the issue is not fixed yet.
Sep 9th, 2018 1:37am
GetHuman-sanzekoh indicated the issue is not fixed yet.
Sep 9th, 2018 1:38am