I made booking through Agoda on August **, **** and August **, **** with Agoda Booking...

GetHuman-weeniega's customer service issue with Agoda from August 2018

58 views
 | 
5391 similar
 | 
1 following
Help with my Agoda issue
GetHuman-weeniega's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-weeniega a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-weeniega's own words
I made booking through Agoda on August **, **** and August **, **** with Agoda Booking ID ********* and ********* respectively. I received an email from Agoda hours after my booking saying "that my booking was not completed due to an expected system error. **I understand that the booking was not confirmed. But I checked with my bank and both bookings were already charged in my credit card. Why was it charged even if the booking was not completed and was not confirmed?
GetHuman-weeniega did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-weeniega fixed the problem
We are waiting for GetHuman-weeniega to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.
How do I make a correction to my Agoda booking?How do I contact Agoda about a problem with a payment?How do I get Agoda to refund my booking?
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-weeniega fixes it.
This email address isn't valid

Agoda

H
Customer service issue
Reported by GetHuman-weeniega
Aug 30th, 2018 - a yr ago
I have an issue with Agoda too
Fixed
Seen by 58 customers so far
Similar issue to 5391 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-weeniega started working on this issue
Aug 30th, 2018 4:36am
GetHuman-weeniega indicated the issue is not fixed yet.
Aug 31st, 2018 5:47am
GetHuman-weeniega indicated the issue is not fixed yet.
Aug 31st, 2018 5:49am
GetHuman-weeniega indicated the issue is not fixed yet.
Aug 31st, 2018 5:50am
GetHuman-weeniega indicated the issue is not fixed yet.
Aug 31st, 2018 5:50am