Dear Agoda team,**With regards to Agoda booking reference ********* for The Hideaway Re...

GetHuman1026594's customer service issue with Agoda from August 2018

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The issue in GetHuman1026594's own words
Dear Agoda team,**With regards to Agoda booking reference ********* for The Hideaway Resort Pattaya (Hotel ID *******), I was informed by channel manager* Vertical Booking that they have not received this booking from Agoda.**Could you please help us investigate why this booking was not synced to channel manager?**Channel Manager insists that we have to check with Agoda only as they have no any information for this issue.**Thank you in advance for your support.
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Agoda

Customer service issue
Reported by GetHuman1026594
Aug 23rd, 2018 - 6 mons ago
I have an issue with Agoda too
Fixed
Seen by 30 customers so far
Similar issue to 4647 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1026594 started working on this issue
Aug 23rd, 2018 10:03am
GetHuman1026594 indicated the issue is not fixed yet.
Aug 24th, 2018 2:28am
GetHuman1026594 indicated the issue is not fixed yet.
Aug 24th, 2018 2:32am