GetHuman-baderavi's customer service issue with Agoda from August 2018
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The issue in GetHuman-baderavi's own words
Have contacted hotel manager to find out why money was signed off more than originaly declared. ... Enderun Hotel Istanbul (Aug **-**, ****) *Agoda booking ID is ***********Sent to hotel***Good day.*Amount to pay for room was ***. ** euro, which is about ***- *** usd as shown that time, but you charged *** usd.*It is a mistake.*Even exchange rate of euro to usd and lira to usd is going down.**Received from hotel***Dear Vitaliy**You paid the amount to the agoda.com and we haven’t received any payment about your reservation already.*You agencia charged your credit card. You should share this issue with customer service*Best Regards**Hotel Director**Agoda currentle does not get respond.
Fair charge for hotel ,*** euro as per bank rates !!!
Not agoda customer.*Generaly fair dealer.
Planning to put a report on Trip Adviser how Agoda makes business
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