The Manager,**Greetings! I would like to get your assistance with regard to a booking...

GetHuman1000027's customer service issue with Agoda from August 2018

3888 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman1000027's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1000027's next move: call Agoda.
The best way to get your problem resolved is to tap the button below to start calling Agoda. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1000027 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1000027's own words
The Manager,**Greetings! I would like to get your assistance with regard to a booking I made to Yotel Singapore through Agoda. My booking reference is ********** which is for two Premium Queen rooms for four persons from August **-** (*days). I initially planned to spend a week long vacation in Singapore with two of my aunts who are based in the USA. A few days after I had booked our flight and hotels one of my aunts, Lourdes Christiansen was rushed to the hospital after passing out on her way to lunch. It has been a week since she was discharged from the hospital but she says that she is not up to a week-long holiday. She has agreed to join us for three days which is from Aug **-**. **In this regard, I would like to request to adjust the booking of one room to Aug **-** instead of from Aug **-**. My friend and I would be pushing through with our original plans and look forward to your kind consideration that we would be able to adjust the booking and refund part of the payments made for Aug **-**.**We have been looking forward to this holiday and did not foresee this unfortunate health issue derailing our plans. Should you need to contact me, I can be reached through email or my mobile at *************. **Thank you.**Sincerely yours,**Rochelle M. Razo
GetHuman1000027 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1000027 fixed the problem
We are waiting for GetHuman1000027 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.
How Do I Complain About My Stay to Agoda?How do I make a correction to my Agoda booking?How do I contact Agoda about a problem with a payment?How do I get Agoda to refund my booking?
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1000027 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1000027
Aug 16th, 2018 - a yr ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 3888 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1000027 started working on this issue
Aug 16th, 2018 3:22pm