I booked at Westgate Las Vegas through you. *Recently, I couldn't remember if I had boo...

GetHuman898369's customer service issue with Agoda from July 2018

5 views | 2915 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman898369's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman898369's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman898369 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman898369 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman898369's own words
I booked at Westgate Las Vegas through you. *Recently, I couldn't remember if I had booked and checked my e-mails for a confirmation letter. There was none so I assumed I hadn't actually booked. I then went ahead and booked with another hotel.*Today I see the name Westgate came up on my phone. I google it and see that it is a hotel. I email them asking if I have a booking with them. They immediately confirm this. I go back and look for your confirmation letter and there is NONE. Because of this I have booked another hotel. *I expect my money that I have paid to the hotel to be returned to my credit card even though it is no cancellation as this happened because you didn't send me a confirmation letter. I can prove it as I can sen you my inbox of all the other emails you have sent me over the years of me being a customer of yours. *Failing to fix this problem with me you will lose a customer and I will post what has happened on social media to let others know of the lack of satisfactory service you offer. *Hoping for a positive response.

GetHuman898369 did not yet indicate what Agoda should do to make this right.

How GetHuman898369 fixed the problem

We are waiting for GetHuman898369 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman898369 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman898369
Jul 19th, 2018 - 5 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 2915 others
0 customers following this


GetHuman898369 started working on this issue
Jul 19th, 2018 10:07pm

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians