I make booking for Hida hotel plaza with reference number *********, * nights at Hida H...

GetHuman-hagustin's customer service issue with Agoda from July 2018

3 views | 2520 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-hagustin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hagustin's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-hagustin a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-hagustin may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-hagustin's own words
I make booking for Hida hotel plaza with reference number *********, * nights at Hida Hotel plaza, * - * july ****, then i fly to osaka * july, but on *july there was no transportation to Takayama from Osaka either Kyoto, or else where, because of the weather and heavy rain*I’ve alteady contacted Hida Hotel and get confirmation that if * july there still no transportation, so Hida hotel will not claim the payment from Agoda and i can ask refund from Agoda.*Tomorrow I will check the train and the bus for entering Takayama, will get back to Agoda again.*For proof that I have stucked at kyoto, i book again ibis style kyoto through agoda, with booking no: *********, for *-* july *****Thank you**Best Regards,*Herlin Agustina******@***.com

GetHuman-hagustin did not yet indicate what Agoda should do to make this right.

How GetHuman-hagustin fixed the problem

We are waiting for GetHuman-hagustin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hagustin fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-hagustin
Jul 7th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2520 others
0 customers following this


GetHuman-hagustin started working on this issue
Jul 7th, 2018 1:53pm