I make booking for Hida hotel plaza with reference number *********, * nights at Hida H...

GetHuman-hagustin's customer service issue with Agoda from July 2018

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The issue in GetHuman-hagustin's own words
I make booking for Hida hotel plaza with reference number *********, * nights at Hida Hotel plaza, * - * july ****, then i fly to osaka * july, but on *july there was no transportation to Takayama from Osaka either Kyoto, or else where, because of the weather and heavy rain*I’ve alteady contacted Hida Hotel and get confirmation that if * july there still no transportation, so Hida hotel will not claim the payment from Agoda and i can ask refund from Agoda.*Tomorrow I will check the train and the bus for entering Takayama, will get back to Agoda again.*For proof that I have stucked at kyoto, i book again ibis style kyoto through agoda, with booking no: *********, for *-* july *****Thank you**Best Regards,*Herlin Agustina******@***.com

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Agoda

Customer service issue
Reported by GetHuman-hagustin
Jul 7th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2520 others
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Timeline

GetHuman-hagustin started working on this issue
Jul 7th, 2018 1:53pm